Support & Helplines

National Mental Health Helplines

• Samaritans

To talk about anything that is upsetting you, you can contact Samaritans 24 hours a day, 365 days a year. You can:

📱 call 116 123 (free from any phone),

📧 email jo@samaritans.org, or

🚗 visit some branches in person (www.samaritans.org/branches).

You can also call the Samaritans Welsh Language Line on 0808 164 0123 (7pm–11pm every day).  

• SANEline

If you’re experiencing a mental health problem or supporting someone else, you can:

📱 call SANEline on 0300 304 7000 (4.30pm–10.30pm every day), or 

💻 visit their website https://www.sane.org.uk/ .

• National Suicide Prevention Helpline UK

Offers a supportive listening service to anyone with thoughts of suicide. You can:

📱 call the National Suicide Prevention Helpline UK on 0800 689 5652 (open 24/7) , or

💻 visit their website: https://www.spbristol.org/NSPHUK.  

• Campaign Against Living Miserably (CALM)

You can:

📱 call the CALM on 0800 58 58 58 (5pm–midnight every day) if you are struggling and need to talk, 

💬  you could try the CALM webchat service if you prefer not to speak on the phone, or

💻 visit their website: CALM https://www.thecalmzone.net/.  

•The Mix

If you’re under 25, you can:

📱 call The Mix on 0808 808 4994 (3pm–midnight every day), 

📧 request support by email using this form on The Mix website,

💬 use their crisis text messenger service, or

💻 visit their website: https://www.themix.org.uk/mental-health.  

• Papyrus HOPELINEUK

If you’re under 35 and struggling with suicidal feelings, or concerned about a young person who might be struggling, you can:

📱 call Papyrus HOPELINEUK on 0800 068 4141 (weekdays 10am-10pm, weekends 2pm-10pm and bank holidays 2pm–10pm),

📧 email pat@papyrus-uk.org,

💬 text 07786 209 697, or

💻 visit their website: https://www.papyrus-uk.org/ .


National Autism Charities & Support 


•National Autistic Society (NAS) 

You can:

📱 call the helpline on 08088 004104,

📧 email autismhelpline@nas.org.uk, or

💻 visit the NAS website for information on depression and information on seeking help for mental health: https://www.autism.org.uk/. 

NAS also have a forum: https://community.autism.org.uk/.  

• Autistica 

UK’s national autism research charity, focusing on giving autistic people the opportunity to live long, happy, healthy lives. You can: 

📱 call 02038 574340,

📧 email friends@autistica.org.uk, or

💻 visit their website: https://www.autistica.org.uk/about-us/about-us.

• The Autism Directory 

Search for services UK wide. You can:

💻 visit The Autism Directory website: https://www.theautismdirectory.com/.  

• Life on the Autism Spectrum 

 Find out about the experience of life on the autism spectrum, by listening to people share their personal stories on film, including topics such as communication, interests, relationships, and employment. You can:

💻 visit the Life on the Autism Spectrum website:  https://healthtalk.org/life-autism-spectrum/overview.  

• Autism discussion forum 

 You can:

💻 visit the Autism discussion forum: https://www.asd-forum.org.uk/forum/.  

• Health Unlocked Autism Support forum 

 You can:

💻 visit the Health Unlocked Autism Support forum: https://healthunlocked.com/autism-support.  

• Wrong Planet discussion forum 

 You can:

💻 visit the Wrong Planet discussion forum:  https://wrongplanet.net/. 


For participants taking part in NHS sites across the UK, a list helplines in your local area can be found here, alternatively please contact a researcher at your participating NHS site for more information.